Language: EN | 中文 |

Frequently Asked Questions (FAQ)

About Anxin TCM

An Xin TCM is located in Kota Syahbandar, Malacca (directly opposite Restaurant New Lagoon)
📞 WhatsApp: 018-286 5608
⏰ Business hours: 10am – 6pm (break time 1-2pm)
We provide the following five main services:
✅ Pain management (TCM treatment of cervical pain, sciatica, etc.)
✅ Chinese medicine internal medicine conditioning (such as gastrointestinal problems, insomnia, irregular menstruation)
✅ Freehand body sculpting (postpartum pelvis, hunchback)
✅ Chinese medicine beauty conditioning (acupuncture face slimming, acupuncture weight loss, private conditioning)
✅ Chinese medicine treatment for skin diseases (eczema, psoriasis, acne)

👉 Malacca Chinese Medicine Recommendation | Transparent Prices | Female-Friendly Treatments
Anxin TCM specializes in authentic Traditional Chinese Medicine treatments, offering the following services:

🪡 Acupuncture Therapy
Effective for neck and shoulder pain, sleep disorders, menstrual regulation, and weight management.

🧯 Cupping Therapy
Helps dispel internal dampness and cold, relieves muscle tension—commonly used for back pain and myofascial issues.

🔥 Moxibustion Treatment
Warms and strengthens yang energy, alleviates cold limbs and menstrual cramps caused by cold in the uterus.

🤲 Manual Postural Realignment & Sculpting
Addresses postpartum pelvic misalignment, false wide hips, flared ribs, rounded shoulders, and hunchback posture.

🌿 Herbal Medicine Therapy
Customized internal prescriptions for imbalances such as irregular menstruation, weak digestion, or fatigue.

All herbal formulas are prepared by KKM-certified pharmacies, ensuring safety and quality. We also offer herbal decoction (boiling) services for your convenience.
An Xin TCM is a Malacca-based clinic that focuses on specialized, structured Traditional Chinese Medicine care. We don’t just treat symptoms—we help you address the root cause of your health concerns through a comprehensive system.

Unlike general clinics that offer only standalone treatments (such as acupuncture or herbal prescriptions), we combine traditional therapies—including acupuncture, cupping, and herbal medicine—with manual posture therapy, functional assessments, and lifestyle recommendations, all tailored to your body’s constitution.

We do not offer random massages, sell health supplements, or push treatment packages. Every session is carefully evaluated and carried out by a licensed TCM physician, guided by four core principles:
✅ Outcome-focused treatments
✅ Root cause investigation
✅ Structural correction
✅ Constitutional repair

An Xin TCM is the trusted choice for those struggling with chronic pain, menstrual disorders, postural imbalances, or metabolic issues, and for anyone seeking a holistic, integrated solution to long-standing health challenges.
All herbal medicine used at An Xin TCM is sourced from GMP-certified Chinese herbal manufacturers registered in Malaysia and compliant with Ministry of Health (KKM) standards. This ensures high quality, traceable origin, and reliable safety.

We currently prescribe granulated herbal concentrates—a modern, convenient form of Chinese medicine that’s easy to carry and prepare without the need for traditional decoction. For patients who are sensitive to the taste, we can also offer capsule packaging to make consumption easier.

Every prescription is customized by our TCM physicians based on your body constitution, condition, and diagnostic findings. We never apply one formula for all. During your consultation, we will also carefully ask about any Western medications, supplements, or special diets you are taking to avoid interactions and ensure safe, effective treatment.

An Xin TCM adheres to the principle of precise pattern diagnosis and safety first, making us one of the most trusted TCM clinics in Malacca for reliable herbal therapy.
We do offer treatment plan options, but there is no pressure to commit to any package or prepaid program.

Many of our patients choose Anxin TCM because we offer honest, outcome-focused advice—letting them know when treatment is needed and when it’s okay to rest and observe. We never recommend unnecessary sessions.

For cases that require more intensive care—such as postpartum pelvic correction or chronic neck and shoulder pain—we may suggest an ideal frequency and treatment plan, but the final decision is always yours.

This transparent and respectful approach is one of the reasons so many patients in Malacca trust us and return over the long term.

Consultation Process FAQs

For your first TCM consultation, we recommend bringing along any past medical reports, X-rays, or a list of medications and supplements you are currently taking. This helps our TCM practitioners conduct a more comprehensive assessment of your health condition.

Please arrive 10 minutes early to complete a basic health information form at our clinic.

We are located in 📍Kota Syahbandar, Malacca, conveniently situated just across from Restaurant New Lagoon. We welcome you to experience professional Traditional Chinese Medicine care right here in Malacca.

📞 Call us at: 018-2865608
At An Xin TCM, we believe in transparent pricing with no hidden fees.

📌 If you proceed with treatment (such as acupuncture, cupping, or manual posture therapy) or receive herbal medication, the consultation fee will be waived in full.
📌 If you only seek professional advice from our physician without treatment or herbal prescription, a RM40 consultation fee will apply.

A complete first consultation typically includes diagnosis, evaluation, and treatment, and takes approximately 45 minutes to 1 hour. Based on your constitution and condition, we will create a personalized treatment plan.

Our physician will explain all costs in detail before any treatment begins. You are free to decide whether to proceed—there is absolutely no hard selling.

An Xin TCM is committed to offering professional and fairly priced TCM services in Malacca, always putting patients’ well-being first. Our goal is to become the most trusted Traditional Chinese Medicine clinic in the region.
Acute conditions may improve within 1 to 3 sessions. For chronic issues, we generally recommend at least 4 to 6 sessions. (Depending on individual cases.)
When combined with lifestyle or posture corrections and functional exercises, results tend to be more stable and long-lasting.
We recommend wearing comfortable clothing that allows for stretching, such as light-colored tops paired with yoga pants.
Pants in light gray, beige, or other bright tones are preferred, as they help our practitioners assess your pelvic and lower body posture more accurately while ensuring your comfort during the session.
At An Xin TCM, we welcome walk-in consultations, but we highly recommend making an appointment in advance to avoid long waiting times.

As our consultation schedule is tightly arranged, appointments help ensure that each patient receives sufficient time for thorough diagnosis and treatment. You may book your session through our WhatsApp or phone booking system.

If you have an urgent need, feel free to walk in—we’ll do our best to accommodate you, but please be prepared for potential waiting.

If you’re looking for a trusted Traditional Chinese Medicine (TCM) clinic in Malacca, we warmly welcome you to contact us to schedule your visit.

📞 Call us at: 018-2865608
At present, An Xin TCM focuses on in-person consultations to ensure accurate diagnosis and personalized treatment through traditional methods such as observation, inquiry, pulse reading, and tongue inspection.

If you are located out of town or have mobility challenges, feel free to 📱contact us via WhatsApp to explain your situation. We may provide online advice or herbal delivery services depending on the case.

If you’re seeking alternative options for online TCM consultation in Malacca, we’re also happy to offer guidance.

📞 Call us at: 018-2865608
An Xin TCM currently operates as a self-pay Traditional Chinese Medicine clinic in Malacca and does not accept direct payment through medical cards or corporate insurance panels.

However, we can provide official receipts to support your insurance reimbursement claims, subject to the terms and conditions of your individual policy.

TCM Treatments & Services FAQs

Traditional Chinese Medicine (TCM) emphasizes "pattern differentiation and individualized treatment"—a personalized approach tailored to each person’s constitution and root cause of illness. Unlike Western medicine, which often focuses on treating specific symptoms or disease sites, TCM seeks to restore internal balance by regulating qi, blood, and organ function.

At An Xin TCM, we integrate a variety of traditional therapies such as acupuncture, cupping, moxibustion, and manual realignment techniques to help address issues like pain, hormonal imbalances, and postpartum weakness.

Whether you're new to TCM or looking for a highly recommended TCM clinic in Malacca, we are here to design a personalized healing journey that suits your condition and goals.
Acupuncture needles are extremely thin, and most patients only experience a mild sensation of soreness, heaviness, or tingling—not sharp pain.
Cupping may leave temporary red marks or bruises, which are normal and typically fade within a few days.

As for manual realignment and posture sculpting, the level of comfort depends on your body’s condition and muscle tension. Our practitioners will always adjust the pressure accordingly to ensure the treatment is both effective and comfortable.

All procedures at Anxin TCM are performed by professionally trained TCM physicians, strictly following our clinic’s safety protocols to ensure your well-being.
📌 For acute conditions such as lower back strain, stiff neck, or fascial injuries, noticeable improvement is often seen within 1–3 sessions.
📌 For chronic conditions like irregular menstruation, postural misalignment, postpartum pelvic widening, or slow metabolism, we recommend a treatment cycle of 4–6 consecutive sessions, combined with daily habit adjustments for optimal results.

During your first consultation, our TCM physician will analyze your body constitution and create a personalized treatment plan, which may include acupuncture, cupping, manual therapy, dietary recommendations, or herbal medicine—helping you gradually restore balance and health.
Traditional Chinese Medicine is suitable for all age groups, and is especially beneficial for:

👩 Postpartum mothers: To address qi and blood deficiency, pelvic misalignment, flared ribs, and general recovery after childbirth.
👧 Teenagers: For early posture correction such as rounded shoulders or hunchback (safe and non-invasive).
🧍 Working adults: To relieve neck and shoulder stiffness, postural imbalance, false wide hips, and myofascial pain caused by prolonged sitting.
👵 Elderly individuals: To manage joint degeneration, sleep disturbances, weakened immunity, and overall wellness.

At Anxin TCM, we offer gentle and non-invasive techniques such as cupping and manual alignment. We also provide dedicated postpartum care plans, including pelvic correction and menstrual regulation. You're welcome to visit us for a professional evaluation.

Pain Management

At An Xin TCM, we specialize in treating neck and shoulder pain, back pain, sciatica, knee pain, and sports injuries. We use a combination of acupuncture, tuina, cupping, moxibustion, blood cupping and herb to treat both symptoms and root causes.
How many sessions are needed?Most patients feel significant relief within 1–3 sessions. Chronic issues may require several weeks of internal and external treatment. Results vary depending on body constitution and severity.
Very likely. We offer manual posture correction based on TCM musculoskeletal theory to relieve muscle tension and improve structural alignment.
Yes. At An Xin TCM, we use a combination of acupuncture, cupping, fascia release techniques, and moxibustion to effectively relieve common pain conditions such as neck and shoulder stiffness, lower back pain, sciatica, frozen shoulder, and knee degeneration.

We also incorporate postural assessment and manual alignment therapy to identify the root causes of chronic pain—such as pelvic misalignment, false wide hips, or hunchback posture. Together with personalized lifestyle guidance, our goal is to help you not only relieve pain but also address the underlying issues and prevent recurrence.

#Acupuncture Malacca, #TCM for neck and shoulder pain, #non-drug pain management
Yes. An Xin TCM specializes in treating fasciitis, sciatica, knee degeneration, and other musculoskeletal pain conditions. We utilize methods such as acupuncture, fascia-targeted cupping, and moxibustion to relieve cold-damp accumulation and restore qi and blood flow.

With extensive experience in pain management across the Malacca region, our TCM approach offers a more stable and natural alternative to conventional painkillers—addressing both symptoms and root causes for longer-lasting relief.

Herbal Medicine & Safety

At An Xin TCM, all our herbal medicine are sourced from GMP-certified manufacturers and are registered with Malaysia’s National Pharmaceutical Regulatory Agency (NPRA) under the Ministry of Health. Our formulas are mild, clearly labeled, and prescribed based on personalized diagnosis. When used appropriately, they are safe, reliable, and do not harm the liver or kidneys.
An Xin TCM primarily provides Chinese herbal granules (powder form), which are convenient and effective—simply dissolve in warm water before taking.
For patients who are not used to consuming herbal powder, we can assist by encapsulating the granules into capsules for easier intake.
For certain skin or gynecological concerns, we also provide external-use herbal formulas (herbal wash packs), which are simple to use and do not require self-decoction.
We recommend taking them at least 2 hour apart and informing your TCM physician about your medications to avoid interactions.
Yes. We customize gentle formulas based on age and health condition to help boost immunity, support development, or ease pregnancy discomforts.

Women’s Health / Intimate Care

Yes. In Traditional Chinese Medicine, menstrual regulation focuses on soothing the liver, nourishing the blood, and restoring the flow of qi. Based on your specific body constitution—such as liver qi stagnation, qi deficiency, or cold-damp accumulation—personalized herbal formulas and acupuncture can effectively improve issues like early or late periods, heavy flow, blood clots, or menstrual cramps.

An Xin TCM offers dedicated women’s menstrual care programs, combining acupuncture therapy, herbal granules, and dietary guidance—suitable for teenage girls, high-stress individuals, and postpartum mothers. Most patients experience noticeable improvements within 1–2 menstrual cycles.

TCM for menstrual health, women’s TCM Malacca, herbal treatment for irregular periods
Yes. We offer TCM-based intimate care using therapies such as moxibustion and peptide infusion, targeting common concerns like vaginal dryness, itching, odor, laxity, and abnormal discharge.
All treatments are performed exclusively by female TCM practitioners, ensuring a private, safe, and respectful experience. We are committed to creating a supportive space where women can express their concerns freely—without embarrassment or judgment.
Yes. At An Xin TCM, we use time-tested Traditional Chinese Medicine techniques to treat menstrual pain from the root. These include moxibustion to warm the uterus, acupuncture to soothe the liver and regulate qi, and herbal granules to promote blood circulation and resolve stagnation.

This holistic approach helps reduce dependence on painkillers by improving your underlying constitution. It is especially effective for those with cold-type body conditions, emotionally triggered menstrual cramps, and postpartum menstrual irregularities.

Aesthetic & Posture Care

Manual Posture Sculpting at An Xin TCM is a hands-on adjustment technique rooted in traditional Chinese musculoskeletal theory.
It is specially designed for women—particularly postpartum mothers and brides-to-be who wish to restore or enhance their body posture.
The treatment focuses on correcting postpartum pelvic widening, flared ribs, hunched back, and other common postural imbalances.
It not only helps redefine body lines but also relieves back pain and boosts confidence—helping your body realign naturally from the inside out.
We offer facial slimming, skin firming, wrinkle reduction, and complexion improvement. Typically, one session per week for 4–6 weeks is recommended for best results.
Suitable for postpartum mothers, desk workers, people with local fat accumulation, water retention, or slow metabolism.
We provide personalized treatment plans tailored to different postural needs, especially for women. Our programs include postpartum pelvic realignment, rib flare correction and hunched back correction. Each patient will receive a posture evaluation during the first consultation before beginning treatment.
Most patients notice improvements in posture and comfort within 1 to 3 sessions. When combined with breathing techniques and muscle activation, the results become more stable. The number of sessions depends on individual body condition and goals, but we generally recommend weekly treatments for 4 to 6 weeks.
Yes. At An Xin TCM, we specialize in manual postural sculpting therapy, which integrates Traditional Chinese musculoskeletal theory with modern structural correction techniques. This therapy is particularly effective for:

- Anterior pelvic tilt and lateral expansion after childbirth
- Flared ribs, rounded shoulders, and hunchback posture
- False wide hips and outward-rotated thighs
- Uneven shoulders and asymmetrical back posture

We combine manual therapy with acupuncture, cupping, fascia release, and tonifying herbal medicine to restore both structure and internal balance—enhancing posture, improving blood and qi circulation, and strengthening the muscles and bones.

This program is suitable for women at least 2 months postpartum, as well as sedentary office workers or anyone with poor posture habits.

#ManualPostureSculpting #TCMRealignmentMalacca #PostpartumPelvicCorrection

Skin Diseases Treatment

TCM sees skin issues as reflections of internal imbalances, especially related to the lungs, spleen, and liver. Treatment focuses on clearing heat, detoxifying, improving digestion, and regulating Qi and blood.
Most people see visible improvement within 1–2 months. Duration depends on constitution, diet, and lifestyle.
TCM aims to treat the root cause—not just suppress symptoms. By improving internal balance, recurrence is significantly reduced.
Yes. In Traditional Chinese Medicine, skin conditions are often addressed by regulating internal imbalances through the principles of “the Lung governs the skin, the Spleen controls transformation, and the Liver regulates qi flow.” Treatment focuses on clearing heat, detoxifying, removing dampness, and improving blood and qi circulation.

At An Xin TCM, our common skin care programs include:

🌿 Eczema: Clearing heat and dampness, relieving itchiness and allergic responses
🌿 Acne: Regulating lung heat, damp-heat in the digestive system, and hormonal imbalances
🌿 Psoriasis: Soothing liver qi, nourishing yin, and cooling the blood

Treatment is primarily based on personalized herbal prescriptions, complemented by dietary advice and emotional regulation, aiming to treat from the inside out and reduce the risk of recurrence.

#Herbal treatment for eczema, #TCM skin therapy Malacca, #TCM for acne
We primarily prescribe granulated herbal formulas tailored to your body constitution. If you are concerned about bitterness, we can prepare the herbs in capsule form for easier consumption.

When necessary, we may complement internal treatment with herbal soaks or natural topical applications, but we do not use steroids.

Many of our patients notice visible improvements—such as reduced acne and clearer skin—within just a few weeks. Our approach emphasizes gentle, internal regulation, making it a safe and effective method for long-term skin health.