Frequently Asked Questions (FAQ)
About Anxin TCM
More importantly, each physician is officially registered and certified by the Ministry of Health Malaysia (KKM), holding a valid and recognized TCM practitioner license. This ensures that every consultation is legitimate, professional, and safely regulated under national standards.
Our expertise includes pain management, internal medicine regulation, women’s health (including menstrual and postpartum care), dermatological conditions, manual posture correction, cosmetic acupuncture, and weight management.
At An Xin TCM in Malacca, every doctor is not only legally licensed and professionally trained, but also skilled in integrating traditional Chinese diagnostic methods with modern medical reports (such as X-rays and blood test results) for a comprehensive health assessment.
Whether you're dealing with chronic illness, menstrual issues, or posture concerns, you can trust us to provide safe, scientific, and effective care tailored to your needs.
📞 WhatsApp: 018-286 5608
⏰ Business hours: 10am – 6pm (break time 1-2pm)
✅ Pain management (TCM treatment of cervical pain, sciatica, etc.)
✅ Chinese medicine internal medicine conditioning (such as gastrointestinal problems, insomnia, irregular menstruation)
✅ Freehand body sculpting (postpartum pelvis, hunchback)
✅ Chinese medicine beauty conditioning (acupuncture face slimming, acupuncture weight loss, private conditioning)
✅ Chinese medicine treatment for skin diseases (eczema, psoriasis, acne)
👉 Malacca Chinese Medicine Recommendation | Transparent Prices | Female-Friendly Treatments
🪡 Acupuncture Therapy
Effective for neck and shoulder pain, sleep disorders, menstrual regulation, and weight management.
🧯 Cupping Therapy
Helps dispel internal dampness and cold, relieves muscle tension—commonly used for back pain and myofascial issues.
🔥 Moxibustion Treatment
Warms and strengthens yang energy, alleviates cold limbs and menstrual cramps caused by cold in the uterus.
🤲 Manual Postural Realignment & Sculpting
Addresses postpartum pelvic misalignment, false wide hips, flared ribs, rounded shoulders, and hunchback posture.
🌿 Herbal Medicine Therapy
Customized internal prescriptions for imbalances such as irregular menstruation, weak digestion, or fatigue.
All herbal formulas are prepared by KKM-certified pharmacies, ensuring safety and quality. We also offer herbal decoction (boiling) services for your convenience.
Unlike general clinics that offer only standalone treatments (such as acupuncture or herbal prescriptions), we combine traditional therapies—including acupuncture, cupping, and herbal medicine—with manual posture therapy, functional assessments, and lifestyle recommendations, all tailored to your body’s constitution.
We do not offer random massages, sell health supplements, or push treatment packages. Every session is carefully evaluated and carried out by a licensed TCM physician, guided by four core principles:
✅ Outcome-focused treatments
✅ Root cause investigation
✅ Structural correction
✅ Constitutional repair
An Xin TCM is the trusted choice for those struggling with chronic pain, menstrual disorders, postural imbalances, or metabolic issues, and for anyone seeking a holistic, integrated solution to long-standing health challenges.
We currently prescribe granulated herbal concentrates—a modern, convenient form of Chinese medicine that’s easy to carry and prepare without the need for traditional decoction. For patients who are sensitive to the taste, we can also offer capsule packaging to make consumption easier.
Every prescription is customized by our TCM physicians based on your body constitution, condition, and diagnostic findings. We never apply one formula for all. During your consultation, we will also carefully ask about any Western medications, supplements, or special diets you are taking to avoid interactions and ensure safe, effective treatment.
An Xin TCM adheres to the principle of precise pattern diagnosis and safety first, making us one of the most trusted TCM clinics in Malacca for reliable herbal therapy.
Many of our patients choose Anxin TCM because we offer honest, outcome-focused advice—letting them know when treatment is needed and when it’s okay to rest and observe. We never recommend unnecessary sessions.
For cases that require more intensive care—such as postpartum pelvic correction or chronic neck and shoulder pain—we may suggest an ideal frequency and treatment plan, but the final decision is always yours.
This transparent and respectful approach is one of the reasons so many patients in Malacca trust us and return over the long term.
Consultation Process FAQs
Please arrive 10 minutes early to complete a basic health information form at our clinic.
We are located in 📍Kota Syahbandar, Malacca, conveniently situated just across from Restaurant New Lagoon. We welcome you to experience professional Traditional Chinese Medicine care right here in Malacca.
📞 Call us at: 018-2865608
📌 If you proceed with treatment (such as acupuncture, cupping, or manual posture therapy) or receive herbal medication, the consultation fee will be waived in full.
📌 If you only seek professional advice from our physician without treatment or herbal prescription, a RM40 consultation fee will apply.
A complete first consultation typically includes diagnosis, evaluation, and treatment, and takes approximately 45 minutes to 1 hour. Based on your constitution and condition, we will create a personalized treatment plan.
Our physician will explain all costs in detail before any treatment begins. You are free to decide whether to proceed—there is absolutely no hard selling.
An Xin TCM is committed to offering professional and fairly priced TCM services in Malacca, always putting patients’ well-being first. Our goal is to become the most trusted Traditional Chinese Medicine clinic in the region.
When combined with lifestyle or posture corrections and functional exercises, results tend to be more stable and long-lasting.
Pants in light gray, beige, or other bright tones are preferred, as they help our practitioners assess your pelvic and lower body posture more accurately while ensuring your comfort during the session.
As our consultation schedule is tightly arranged, appointments help ensure that each patient receives sufficient time for thorough diagnosis and treatment. You may book your session through our WhatsApp or phone booking system.
If you have an urgent need, feel free to walk in—we’ll do our best to accommodate you, but please be prepared for potential waiting.
If you’re looking for a trusted Traditional Chinese Medicine (TCM) clinic in Malacca, we warmly welcome you to contact us to schedule your visit.
📞 Call us at: 018-2865608
If you are located out of town or have mobility challenges, feel free to 📱contact us via WhatsApp to explain your situation. We may provide online advice or herbal delivery services depending on the case.
If you’re seeking alternative options for online TCM consultation in Malacca, we’re also happy to offer guidance.
📞 Call us at: 018-2865608
However, we can provide official receipts to support your insurance reimbursement claims, subject to the terms and conditions of your individual policy.
TCM Treatments & Services FAQs
At An Xin TCM, we integrate a variety of traditional therapies such as acupuncture, cupping, moxibustion, and manual realignment techniques to help address issues like pain, hormonal imbalances, and postpartum weakness.
Whether you're new to TCM or looking for a highly recommended TCM clinic in Malacca, we are here to design a personalized healing journey that suits your condition and goals.
Cupping may leave temporary red marks or bruises, which are normal and typically fade within a few days.
As for manual realignment and posture sculpting, the level of comfort depends on your body’s condition and muscle tension. Our practitioners will always adjust the pressure accordingly to ensure the treatment is both effective and comfortable.
All procedures at Anxin TCM are performed by professionally trained TCM physicians, strictly following our clinic’s safety protocols to ensure your well-being.
📌 For chronic conditions like irregular menstruation, postural misalignment, postpartum pelvic widening, or slow metabolism, we recommend a treatment cycle of 4–6 consecutive sessions, combined with daily habit adjustments for optimal results.
During your first consultation, our TCM physician will analyze your body constitution and create a personalized treatment plan, which may include acupuncture, cupping, manual therapy, dietary recommendations, or herbal medicine—helping you gradually restore balance and health.
👩 Postpartum mothers: To address qi and blood deficiency, pelvic misalignment, flared ribs, and general recovery after childbirth.
👧 Teenagers: For early posture correction such as rounded shoulders or hunchback (safe and non-invasive).
🧍 Working adults: To relieve neck and shoulder stiffness, postural imbalance, false wide hips, and myofascial pain caused by prolonged sitting.
👵 Elderly individuals: To manage joint degeneration, sleep disturbances, weakened immunity, and overall wellness.
At Anxin TCM, we offer gentle and non-invasive techniques such as cupping and manual alignment. We also provide dedicated postpartum care plans, including pelvic correction and menstrual regulation. You're welcome to visit us for a professional evaluation.
Pain Management
We also incorporate postural assessment and manual alignment therapy to identify the root causes of chronic pain—such as pelvic misalignment, false wide hips, or hunchback posture. Together with personalized lifestyle guidance, our goal is to help you not only relieve pain but also address the underlying issues and prevent recurrence.
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With extensive experience in pain management across the Malacca region, our TCM approach offers a more stable and natural alternative to conventional painkillers—addressing both symptoms and root causes for longer-lasting relief.
Herbal Medicine & Safety
For patients who are not used to consuming herbal powder, we can assist by encapsulating the granules into capsules for easier intake.
For certain skin or gynecological concerns, we also provide external-use herbal formulas (herbal wash packs), which are simple to use and do not require self-decoction.
Women’s Health / Intimate Care
An Xin TCM offers dedicated women’s menstrual care programs, combining acupuncture therapy, herbal granules, and dietary guidance—suitable for teenage girls, high-stress individuals, and postpartum mothers. Most patients experience noticeable improvements within 1–2 menstrual cycles.
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All treatments are performed exclusively by female TCM practitioners, ensuring a private, safe, and respectful experience. We are committed to creating a supportive space where women can express their concerns freely—without embarrassment or judgment.
This holistic approach helps reduce dependence on painkillers by improving your underlying constitution. It is especially effective for those with cold-type body conditions, emotionally triggered menstrual cramps, and postpartum menstrual irregularities.
Aesthetic & Posture Care
It is specially designed for women—particularly postpartum mothers and brides-to-be who wish to restore or enhance their body posture.
The treatment focuses on correcting postpartum pelvic widening, flared ribs, hunched back, and other common postural imbalances.
It not only helps redefine body lines but also relieves back pain and boosts confidence—helping your body realign naturally from the inside out.
- Anterior pelvic tilt and lateral expansion after childbirth
- Flared ribs, rounded shoulders, and hunchback posture
- False wide hips and outward-rotated thighs
- Uneven shoulders and asymmetrical back posture
We combine manual therapy with acupuncture, cupping, fascia release, and tonifying herbal medicine to restore both structure and internal balance—enhancing posture, improving blood and qi circulation, and strengthening the muscles and bones.
This program is suitable for women at least 2 months postpartum, as well as sedentary office workers or anyone with poor posture habits.
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Skin Diseases Treatment
At An Xin TCM, our common skin care programs include:
🌿 Eczema: Clearing heat and dampness, relieving itchiness and allergic responses
🌿 Acne: Regulating lung heat, damp-heat in the digestive system, and hormonal imbalances
🌿 Psoriasis: Soothing liver qi, nourishing yin, and cooling the blood
Treatment is primarily based on personalized herbal prescriptions, complemented by dietary advice and emotional regulation, aiming to treat from the inside out and reduce the risk of recurrence.
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When necessary, we may complement internal treatment with herbal soaks or natural topical applications, but we do not use steroids.
Many of our patients notice visible improvements—such as reduced acne and clearer skin—within just a few weeks. Our approach emphasizes gentle, internal regulation, making it a safe and effective method for long-term skin health.